The Department for Families and Communities (DFC) is now the Department for Communities and Social Inclusion (DCSI). Families SA, including the child protection and family support functions, is now part of the new Department for Education and Child Development. Youth Justice remains with DCSI and the Department now includes Multicultural SA, Northern Connections, Office for the Southern Suburbs, Office for Volunteers, Office for Women, Office for Youth and Social Inclusion. Contact details for these offices are available on the Contacts page.

The department is currently reviewing its online information and updates are in progress. Departmental information can still be found using the search function on this site. For more information about South Australian government services please visit www.sa.gov.au.

Telephone Advisory Centre

Last Updated Nov 2008

Independent Living Centre
11 Blacks Road
Gilles Plains SA 5086
Phone: 1300 885 886 (SA/NT callers only)
Phone: 8266 5260
Fax: 8266 5263
Email: ilcsa@dfc.sa.gov.au
(Map)

Emergency contacts

Last Updated Feb 2012

Keeping Safe in Emergencies
This advice will help you plan, and cope during emergencies such as Extreme Heat, Bushfire Survival, Home Fire Safety, Influenza, Flood and Earthquake.

Aged Rights Advocacy Service (ARAS)
Help for older people experiencing abuse from family or others.

Al-Anon/Alateen Families of Alcoholics
Opening hours: 24 hours
Phone: 8231 2959

Alcohol and Drug Information Service
Phone: 1300 131 340

Centacare
Provide housing support and advice on domestic violence.
Phone: 8210 8200

Child Abuse Report Line
Phone: 131 478 (See also Yaitya Tirramangkotti)

Crisis Care
Opening hours: 4.00 pm to 9.00 am weekdays, 24 hours weekends
Phone: 131 611

Domestic Violence Crisis Service
Provide counselling and support for victims of domestic violence and emergency accommodation.
Opening hours: 24 hours
Phone: 1300 782 200

Domestic Violence Helpline
Help for women who are victims of domestic violence, safety after separation, help for men who are troubled by their violence, support and counselling.
Opening hours: 24 hours
Phone: 1800 800 098

Drought Hotline (SA)
Phone: 180 20 20

Family Accommodation Information and Referral Service SA
Phone: 1800 003 308

Family Drug Support Helpline
Phone: 1300 368 186

Gambling Helpline
Opening hours: 24 hours
Phone: 1800 060 757 (freecall)

Kids Helpline
Phone: 1800 551 800

Lifeline
Phone: 131 114

Mental Health: Assessment and Crisis Intervention Service (ACIS)
Opening hours: 24 hours
Phone: 131 465 (statewide emergency crisis)
Phone: (08) 8394 7011 (for callers outside of South Australia)

Parent Helpline
Phone: 1300 364 100

Pregnancy Helpline
Phone: 1300 139 313

State Emergency Service
Flood and storm: 132 500
Life-threatening emergencies: 000

Women's Information Service
Provides help and advice on relationships, legal matters, housing, finances, material assistance, work, education and preventing violence.
Phone: 1800 188 158

Yaitya Tirramangkotti
Phone: 8203 0470 (See also Child Abuse Report Line)

Youth Healthline
Phone: 1300 131 719

Yarrow Place
The lead health agency responding to adult rape and sexual assault in South Australia.
Opening hours: 24 hours
Phone: 1800 817 421