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The Department for Families and Communities (DFC) is now the Department for Communities and Social Inclusion (DCSI). Families SA, including the child protection and family support functions, is now part of the new Department for Education and Child Development. Youth Justice remains with DCSI and the Department now includes Multicultural SA, Northern Connections, Office for the Southern Suburbs, Office for Volunteers, Office for Women, Office for Youth and Social Inclusion. Contact details for these offices are available on the Contacts page.
The department is currently reviewing its online information and updates are in progress. Departmental information can still be found using the search function on this site. For more information about South Australian government services please visit www.sa.gov.au.
Keeping Safe in Emergencies
Last Updated Jun 2011
The Keeping Safe in Emergencies guide is a flip-chart that provides you with easy access to information on things you can do to be better prepared and safer in particular emergencies. The information has been provided by the lead organisations for these emergencies.
Keeping Safe in Emergencies does not replace any detailed plans you may have for particular emergencies (e.g. Bushfire Survival Plan, FloodSafe Plan). It is very important that you consider the emergencies that you may face and have safety plans completed *before* an emergency. Key bits of information can then be transferred from those plans into the Keeping Safe in Emergencies guide.
If you have a question about how to be better prepared for a particular emergency, you can use the following numbers:
| Bushfire - CFS Bushfire Information Hotline |
1300 362 361 |
| Speech and Hearing Impaired |
TTY 133 677 |
| Home Fire - SA Metropolitan Fire Service |
1300 737 637 |
| Flood, Extreme Heat - SES State Headquarters |
(08) 8463 4171 |
| Influenza - Influenza Information Hotline |
1800 353 282 |
| Red Cross REDi Plan and Telecross REDi (for further information) |
1800 246 850 |
| Earthquakes for further information visit the SA SES website |
Contact Numbers
| Family Contact Numbers: |
| Name: |
Name: |
| Work Address: |
Work Address: |
| Work Phone: |
Work Phone: |
| Home Phone: |
Home Phone: |
| Mobile: |
Mobile: |
| Friend or Neighbour Contact Numbers: |
| Name: |
Name: |
| Phone Number: |
Phone Number: |
| Who is checking to see if I am OK? |
| Name: |
Name: |
| Phone Number: |
Phone Number: |
| What will I do about my pets in emergencies? |
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A useful hint:
It is a good idea to keep a copy of all important document numbers with a relative or carer. Numbers to keep a copy of include:
- Driver’s Licence, Bank Account, Medicare, Passport, Tax File, Insurance.
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Heat Health Advice from the Department of Health
The following advice will help you plan for how to cope during extreme heat.
- Ask a family member or friend to check on you twice a day especially if you live alone.
- Register for the free Red Cross Telecross REDi on 1800 188 071. A Red Cross volunteer will call you up to three times a day during times of extreme heat to make sure you are coping.
- Drink water regularly, even if you do not feel thirsty, unless your doctor says to limit the amount of fluid you drink.
- Eat smaller meals more often during hot weather and more cold meals.
- If you have an air-conditioner set it to ‘Cool’ before turning on.
- Wear light coloured, loose fitting clothing (preferably cotton or linen). If you go outside wear a wide brimmed hat and sunglasses.
- You can cool yourself down by taking a cool bath, shower or cool drink.
- If you feel unwell seek help (call Health Direct on 1800 022 222, your doctor or in an emergency call 000 for an ambulance)
Medicines
If you take prescribed medicines you must continue to take these during periods of extreme heat. Check with your doctor whether your medicine is likely to cause difficulties for you in the heat.
I will use this information when an Extreme Heat Warning is issued:
| Is my radio tuned to local ABC radio to hear extreme heat warnings? |
| Do I have sufficient food in the house, so I do not need to go out in the heat? |
Pre-organise a list for what you need. |
| Have I registered with Telecross REDI? |
When will they ring? |
| Is there a place I can go to cool down? |
e.g. Local Library or shopping centre. |
| Who needs to know I am leaving the house? |
Name:
Phone Number: |
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What will I take with me?
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- Money, credit cards
- Medication
- Mobile phone
- Important phone numbers
- Snacks and water
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* If registered for Telecross REDi do not forget to let them know you will not be home
Phone: 1800 188 071
Fire Danger Ratings
The Fire Danger Rating is a weather forecast and helps you to understand how bad a fire will be should a fire start.
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Fire Danger Rating
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What should I do?
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CATASTROPHIC
Total Fire Ban
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You need to act now.
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EXTREME
Total Fire Ban
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You need to get ready to act.
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SEVERE
Total Fire Ban
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You need to be aware.
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VERY HIGH
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- Check your Bushfire Survival Plan.
- Monitor conditions.
- Action may be needed.
- Leave if necessary.
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| HIGH |
| LOW - MODERATE |
If you are alone and/or not fit and able to actively defend your home in a bushfire, it is recommended that you relocate to a Bushfire Safer Settlement or Safer Precinct on days of Catastrophic, Extreme or Severe predicted fire weather.
To get the resources to develop a Bushfire Survival Plan please ring:
CFS Bushfire Information Hotline on 1300 362 361 (TTY 133 677)
or visit the website at www.cfs.sa.gov.au
If you need to leave what will you take with you?
- Battery powered radio
- Mobile phone & charger
- Medications, snacks
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- Money, credit cards
- Protective clothing
- Pets and pet needs
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- Phone Numbers and personal papers
- Woollen blanket and water
- Torch and First Aid kit
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Have I completed and practised my Bushfire Survival plan?
Where is it?
If you are unable to defend your home, it is recommended you go to a Bushfire Safer Settlement or Safer Precinct on days of Very High, Severe, Extreme, Catastrophic (or Last Resort Refuge if the fire comes unexpectedly).
| I will relocate when the Fire Danger Rating is: |
∅ Very High ∅ Severe ∅ Extreme ∅ Catastrophic |
| If I relocate, I will leave: |
∅ The Night Before ∅ Early in the Morning |
| My nearest Bushfire Safer Settlement is: |
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| My nearest Bushfire Safer Precinct is: |
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| My Last Resort Refuge is: |
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| My Fire Ban District is: |
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| My local ABC Radio frequency is: |
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| If I relocate, I will go to: |
Option 1:
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Option 2:
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| If I am driving, what route could I take? |
Route 1:
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Route 2:
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| Who needs to know I am leaving the house? |
Name:
Phone Number: |
Name:
Phone Number: |
Home Fire Safety Advice
- Never leave cooking unattended – most fires start in the kitchen.
- Never put water on a fat fire – use a fire blanket or a saucepan lid to smother the fire.
- Never smoke in bed.
- Smokers should use large heavy ashtrays and empty them regularly in an outside bin.
- Keep heaters at least one metre from anything that can burn – furniture, curtains, clothes airers, bedding and clothing.
- Portable heaters should have a cut-out switch in case they are tipped over.
- Don’t leave heaters switched on while you are asleep.
- Don’t overload power points – use a power board with an over-load cut-out switch.
- Replace electrical appliances that have frayed cords or faulty switches.
- Have evaporative air-conditioners serviced before summer starts.
- Turn the electric blanket off before you get into bed.
For further advice contact
the Community Safety Department South Australian Metropolitan
Fire Service on 1300 737 637
If there’s a fire in your home you need to be prepared
Install smoke alarms
Smoke alarms are the key to your safety. Install them in your home, change replaceable batteries every year at the end of daylight saving (or if the low battery warning sounds), clean them at least every six months and test them on the last day of every month. |
- Have you marked these dates on your calendar as a reminder? (tick when completed)
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| Plan how you will get out if there is a fire |
- Have you established two ways out of every room? (tick when completed)
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- If you need a key to open a door, do you keep the keys in the lock? (tick when completed)
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Know the key steps to survival
Have you worked out with your family: |
- How to crawl low under smoke? (tick when completed)
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- How to call 000 from a phone outside the house in an emergency? (tick when completed)
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- That no one must ever go back into a burning house? (tick when completed)
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- Where to meet for a head count once everyone has escaped from the house? (e.g. the letter box) (tick when completed)
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| Where is your meeting place? |
Practise evacuating with your family regularly so that everyone knows exactly what to do if there’s a fire.
If you need more information call the
SA Metropolitan Fire Service on 1300 737 637
or visit the website at www.mfs.sa.gov.au
Influenza Health Advice from the Department of Health
| How do I know if I have the flu? |
- The flu is more than a bad cold.
- Symptoms can include sneezing, dry cough, sore throat, fever and chills, headaches, body aches and extreme tiredness.
- Symptoms usually appear one to three days after infection.
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| What should I do if I get the flu? |
- Rest and drink plenty of fluids.
- Use a pain reliever for aches.
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| When should I call my doctor? |
- Seek medical advice if you think you have the flu, if you are concerned about your symptoms or if symptoms become worse (e.g. you have difficulty breathing).
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| Should I get vaccinated? |
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The annual influenza vaccine or flu shot, provides good protection against the flu.
An annual vaccine is free and is strongly recommended for:
- All those over 65 years.
- Anyone over 6 months of age who has medical risk factors such as chronic heart and lung disease, and diabetes.
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Further information is available from the
Department of Health website: www.flu.sa.gov.au
Be Influenza Aware
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The things I will do to keep myself and others safe from influenza.
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- Get the influenza vaccination each year.
- Avoid crowded public places in the flu season.
- Stay at home when ill to prevent further spread.
- Wash hands regularly.
- Wipe down surfaces regularly.
- Cover a cough or sneeze with a tissue.
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What are the symptoms I need to be aware of?
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- Rapid onset of fever and/or chills.
- Cough, sore throat, runny nose.
- Body aches and extreme tiredness.
- Shortness of breath or difficulty breathing.
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What do I need organised in case I get sick and need to stay home? *
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- Food
- Medication
- Pet supplies
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Who will check to see if I am OK?
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Name:
Phone Number: |
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Who needs to know I am sick?
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Name:
Phone Number: |
* A comprehensive Emergency Pantry List is available from: www.pantrylist.com.au
For a printable version of "Influenza" [Download Here]
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Flood Advice from the SES
For SES response call 132 500
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| During a flood take these precautions |
- Secure your property and valuables.
- Raise furniture, clothing and valuables onto beds, tables and into roof-space (electrical items highest).
- Empty freezers and refrigerators, leave doors open.
- Ensure electricity and gas are not turned on until safe to do so.
- Use waterproof bags to protect clothing and important documents.
- Put sandbags in the toilet bowl and over all laundry / bathroom drain-holes to prevent sewage back-flow.
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| If you need to evacuate |
- Never attempt to drive in flood waters.
- Follow instructions from local authorities and be ready to evacuate if needed.
- Lock your home, take your mobile phone and follow recommended evacuation routes for your area.
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| If you stay, or on your return |
- Never enter flood waters.
- If stranded stay with your vehicle.
- Don’t use gas or electrical appliances until checked.
- Don’t eat food which has been in flood waters.
- Boil tap water until supplies have been declared safe.
- When flood water rises, it is common for spiders, snakes, rats and mice to move inside - check for unwanted visitors.
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More detailed advice on floods can be found at www.ses.sa.gov.au
Weather information can be found at www.bom.gov.au
Before a flood you need to be prepared
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What is my local ABC Radio Frequency for flood warnings and information?
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Have I completed my 'FloodSafe' plan?
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Where is it?
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As flood approaches I need to move important documents and items to higher levels.
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Where will I put these?
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Where is my emergency flood kit?
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Have I switched off electricity, gas and water?
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Where are the meters and the switchboard located?
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Where is the highest part of the building for me to shelter in?
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If I need to evacuate where will I go?
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Option 1:
Option 2:
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How will I get there?
When will I go?
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Option 1:
Option 2:
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Have I organised someone to take me?
Who?
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Name:
Phone Number:
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Who do I need to contact to let them know what is happening?
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Name:
Phone Number:
Name:
Phone Number:
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Earthquake Action Guide
| Prepare |
- Have an emergency kit on hand including battery powered radio, torch, and spare batteries.
- Know safe spots in each room, limit your movement to a few steps to a nearby safe place.
- Check that you are adequately insured.
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Act
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If an earthquake strikes:
If indoors stay there.
- Drop, Cover and Hold – drop to the floor, take cover under a sturdy desk, bench or table and hold on to a table leg.
- Alternatively seek shelter under a door frame.
- If in bed protect your head with your arms and a pillow.
- If outdoors, keep well clear of buildings and other structures.
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| Beware |
- After an earthquake:
- Expect aftershocks.
- Watch for broken glass, fallen debris, unstable walls or chimneys.
- Check for damage and attend to injuries.
- Do not light matches.
- If electricity, water or gas services are damaged, turn them off.
- Keep your radio tuned to local media such as AM 891.
- Only drive or use telephones in an emergency.
- Stay calm and help others if possible.
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After feeling an Earthquake:
If you or someone else in the home is critically injured call '000' or send someone for help.
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If you need to evacuate, take with you:
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- Medication, battery powered radio, torch
- Personal papers - passports, insurance, credit cards, licence, money
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- Mobile phone and charger, important phone numbers
- Spare clothing, toiletries
- What else?
....................................................
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In all cases follow the instructions of emergency services.
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If you require help to assess damage or clean up who can assist you?
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If you need to evacuate because of damage to your property or water, sewer, gas or electricity services where can you go?
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Option 1:
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Option 2:
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How will you get there?
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The interstate contact person for family members to call and report their location and condition in an emergency is:
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Personal Medical Information and Numbers for Services
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| Date entered: |
| Medical Condition |
Doctor or Specialist |
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| List Allergies: |
Any Special Needs: |
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| Medication |
Dosage |
Times Taken |
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| Service |
Phone Number |
Service |
Phone Number |
| Electricity |
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Dentist |
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| Gas |
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Vet |
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| Water |
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Meals on Wheels |
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| Telephone |
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Chemist |
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| RAA |
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Personal Carer/Helper |
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Emergency Alert
Your phone may now be used to deliver emergency warnings
During times of emergencies such as bushfires and extreme weather events, your landline or mobile phone may now be used to deliver a critical warning.
This "Emergency Alert" phone or text message is another way for authorities to inform you on what you may need to do. If you don’t understand the message, ask a family member, friend or neighbour for assistance.
An Emergency Alert message is sent via voice message to landline telephones based on the location of the handset, and as a text message to mobile phones, based on the billing address. This includes silent numbers and prepaid phones.
You do not need to register for Emergency Alert.
It is important that you do not rely on receiving an alert: you, your family and community must still prepare yourselves and have an action plan in case of an emergency.
Learn more about this system at: www.emergencyalert.gov.au
It is crucial that people DO NOT call 000 (TTY 106)
unless you are in critical need of emergency services (police, fire or ambulance).
Enquiries regarding Keeping Safe in Emergencies guide (08) 8415 4184
For a printable version of How to Complete the Keeping Safe in Emergencies guide
[Download Here] [192 kbs]
For a printable version of the full Keeping Safe in Emergencies guide
[Download Here] [756 kbs]
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